Contact Us
Last revised: August 14, 2026
Our customer-care team can help with product questions, order updates, cancellations, delivery, returns, exchanges, refunds, and privacy requests.
A faster reply
Include your order number when relevant and briefly describe the request. For damaged, defective, incorrect, or incomplete delivery, include clear photos when reasonably possible. Never email a complete payment-card number or security code.
Response schedule
Customer care operates Monday through Friday, 9:00 AM–5:00 PM in the store timezone shown below. Messages arriving outside that schedule are reviewed during the next service period.
Returns and privacy requests
Contact us before returning an item so we can authorize it and issue the free prepaid label. For a California opt-out request, use “Do Not Sell or Share” in the subject line; other privacy requests should identify the right being exercised.